Shipping Policy
At Now Yours, every order is carefully prepared and packed with care — From Us to You.
🕒 Processing & Dispatch Time
All orders are prepared and dispatched within 7 business days.
Personalised, printed, or made-to-order items may require the full preparation time before dispatch.
Orders are processed Monday to Friday (excluding public holidays).
🚚 Estimated Delivery Time
Once dispatched, delivery typically takes up to 7 business days within Australia.
Total estimated delivery time is up to 14 business days from the date your order is placed.
Delivery times are estimates and may vary depending on your location, seasonal demand, or postal service delays.
💲Shipping Costs
We offer flat rate shipping of $12.50 Australia-wide.
The total shipping cost will be displayed at checkout before payment is completed.
🔎 Tracking Information
Where tracking is available, tracking details will be emailed once your order has been dispatched.
Please allow time for tracking information to update after dispatch.
📍Delivery Area
We currently ship within Australia.
⚠ Important Delivery Notes
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Delivery timeframes are estimates, not guarantees.
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During busy periods (such as holidays or promotions), delivery times may be extended.
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Please ensure your delivery address is entered correctly at checkout.
📩 Damaged or Missing Items
If your order arrives damaged, please contact us within 3 days of delivery with photos of the item and packaging so we can assist.
🙋 Need Help?
If you have questions before purchasing, don't hesitate to get in touch with us — we’re always happy to help you choose with confidence.
📧 admin@nowyours.com.au
Or visit our Contact page.
✨ From us to you - thank you for supporting thoughtful, meaningful pieces.
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